Term and Conditions

Last Updated: [Insert Date]

1. General Information

1.1 About Us

Toys Model Sale Store is a premier destination for authentic anime and gaming collectibles located at 2968 Shinn Avenue, EL PASO, US 79901. We specialize in high-quality merchandise including Amiibo, plush toys, limited-edition items, and gaming accessories.

1.2 Target Audience

Our products are designed for collectors and enthusiasts of anime, gaming, and pop culture merchandise. Customers must be at least 18 years old or have parental consent to make purchases.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update any information that becomes outdated
• Accept responsibility for all activities under your account

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated systems to extract data
• Resell our products without authorization
• Make false or fraudulent purchases

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, minor variations may occur. All collectibles are sold as-is unless otherwise noted.

3.2 Product Availability

Limited edition items (such as Hololive tapestries or Sanrio plush) are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

Certain items cannot be returned due to their nature:

• Opened Tamagotchi devices
• Digital game codes for Nintendo Switch, PS4, or PS5
• Tapestries and Dakimakura body pillows with broken packaging seals
• Items marked “Final Sale” or “Limited Edition – No Returns”

4. Orders and Payment

4.1 Order Acceptance

All orders are subject to availability and our acceptance. We may refuse any order for any reason, including suspected fraud or unauthorized reselling.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect accepted orders.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days with tracking and insurance
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days with basic tracking

5.3 International Shipping

We ship worldwide except to some Asian countries and remote areas. International customers are responsible for:

• Any customs fees or import taxes
• Understanding local import regulations
• Potential extended delivery times due to customs processing

6. Returns and Refunds

6.1 Return Policy

To qualify for a return:

• Request must be made within 15 days of delivery
• Items must be unused, undamaged, and in original packaging with all tags
• Must include order number and proof of purchase

6.2 Return Process

1. Email [email protected] with your request, order number, photos, and reason
2. We’ll provide a Return Merchandise Authorization (RMA) number
3. Ship items securely with RMA number visible
4. Allow 2-3 business days for inspection upon receipt

6.3 Refunds

Approved refunds will be processed to the original payment method within 3-5 business days. Note:

• Original shipping costs are non-refundable
• A 10% restocking fee may apply for non-defective returns
• International customers cannot receive refunds for original shipping fees

7. Intellectual Property

7.1 Our Content

All website content, including images, text, and logos, is our property or used with permission and protected by copyright laws.

7.2 Licensed Products

All licensed merchandise (Pokémon, Dragon Ball, Final Fantasy, etc.) is sold under official licensing agreements. These products are for personal use only; any commercial use requires additional authorization.

8. Liability Limitations

8.1 Product Use

Our products are collectibles intended for display and personal enjoyment. We are not liable for any damages resulting from misuse.

8.2 Website Operation

We strive to maintain uninterrupted service but are not liable for temporary outages or technical issues beyond our control.

8.3 Maximum Liability

Our maximum liability for any claim related to your purchase is limited to the purchase price of the item in question.

9. Privacy and Data Protection

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your information.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of El Paso County.

12. Contact Information

For questions about these Terms or any other concerns:

• Email: [email protected]
• Mail: Toys Model Sale Store, 2968 Shinn Avenue, EL PASO, US 79901